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ALLERGIES: Camp Northland cannot create or warrant an allergy free environment. We make all reasonable efforts to accommodate all known allergies but cannot guarantee that there will not be exposure to allergens or cross contamination. eg. Our kitchen uses gluten products like flour and therefore cannot actually be gluten free (it is in the air and on surfaces etc). We are allergy aware and not allergy free. Nonetheless, we will do what we can to reasonably accommodate camper needs and special diets.

IMPORTANT re: Nuts and anaphylaxis/allergies:

CAMP NORTHLAND IS A ‘NUT-AWARE’ CAMP AND NOT ‘NUT FREE’

Camp Northland has always attempted to order foods that are “peanut aware”. However, we cannot attempt to eliminate peanuts or tree nuts (“nuts”) entirely from camp i.e. the camp cannot be ‘nut free’. After research and consultation–speaking with campers, families, staff, caterers, other camp directors and our Camp Association–we believe that our camp community benefits from being able to include campers with nut allergies in an anxiety-reduced environment rather than attempting to eliminate peanuts or tree nuts entirely from camp.

In an effort to heighten this awareness:

If your child has a nut allergy, please educate them to be vigilant in understanding these realities of the camp environment and to always check ingredients before eating a product not known to be safe for them and their particular allergy.

If you as a parent or guardian are sending food with your child on any camp trip, function, bus ride, event, or otherwise it must be kosher and we expect it to be ‘nut free’. Products that are labeled as “safe to share” or ‘Peanut and Tree Nut free’ should be preferred over those that use language like “may contain traces of nuts.” We recognize that finding foods that are completely “nut free”, especially ‘nut free’ and kosher, can be difficult; however your added sensitivity when doing camp shopping is greatly appreciated.

Last updated: February 2017

CAMPER CODE OF CONDUCT 2018

AS A CAMPER I WILL…

AS A CAMPER I WILL NOT…

I understand that if I am having trouble following this code of conduct, the following could happen:

…continues on last page

Furthermore…

As a parent and/or guardian, I am fully committed to this Code of Conduct and agree to its content. In addition, I will always treat the camp and the staff with respect regardless of circumstances or challenges that may arise. If I fail to meet this expectation, it will be deemed to reflect a failure to trust the camp and its staff. Therefore, I understand that my child(ren) may be sent home from camp and/or not be accepted back to camp as the case may be. I will also disclose any and all information as requested and implied in the medical form including medical, psychological and socio-emotional issues or concerns past or present. I also understand that comments or complaints are to be directed to the camp’s professional staff.

By applying to register, the camper(s) and family agree to abide by the Camper Code of Conduct.  If you have any questions about our Camper Code of Conduct, please contact the Camp Director at (905) 881-0018 or by email at simon@campnbb.com.

Mail, Faxes, Packages, and Email

  1. Any mailed packages to campers are opened upon arrival and checked for food, electronics, and safety considerations. Anything sent in a package not permitted in camp will be confiscated and not returned.
  2. Emails and faxes sent to camp, despite being intended for delivery to specific campers, remain in plain view of staff and should not be considered private and confidential nor should anything of personal nature be sent by email or fax with any expectation of privacy. Furthermore, emails and faxes may be reviewed by camp staff prior to delivery, and the camp reserves the right to decline delivery of any emails or faxes containing content that does not conform to the camp’s policies, the spirit of our policies and values as well as our camper code of conduct.
  3. This is not an exhaustive list of our camp policies. Please also refer to all camp manuals, information booklets, emails, and newsletter communications.

Cancellation Policy 2018

Fees and Discounts

Forms: Camper forms (medical, camper information) must be submitted in their entirety by April 13, 2018.

Tuition includes professional laundry service; out-of-camp trip expenses (admission, food, transportation, lodging and extra spending money); all in-camp programs, activities and supplies; and transportation on select dates to/from Toronto to Camp. Tuck is the place where campers get snack food and drinks, toiletries, stamps, camp supplies. The Tuck charge is included in your tuition.

Gratuity: In accordance with Ontario Camp Association guidelines, individual tips/gratuities are not permitted. A gratuity fund has been established to benefit all summer camp staff.  The gratuity charge is included in your tuition.

Sibling Discount: Families registering more than one child will receive a discount of $200 per camper. This amount does not apply to the deposit required for each camper.  Applicable discounts will be reflected on the account statement.

Additional Information

– This registration application is just one portion of the registration process. A camper is not considered fully enrolled until all required forms, documents and payments have been submitted to the camp office, and the camper has been accepted by the camp in its sole and absolute discretion. NBB may retain any and all monies paid in the event a camper’s registration is cancelled due to missing or insufficient forms, information or payment.

– Cancellation requests must be submitted in writing (by mail, fax or email) to the Camp Director. In the event of cancellation received by the dates specified, the following amounts will be non-refundable: prior to February 2, 2018, full deposit; after February 2 but prior to June 1, 2018, full deposit plus $500.  If cancellation is received after June 1, 2018, no tuition payment will be refundable. After June 28, 2018, campers reducing their session enrolment will be charged $200 in addition to the appropriate tuition, Tuck and gratuity. Refunds granted after April 2, 2018 will be paid via cheque issued in October 2018 regardless of reason.

AODA Policy – Jewish Camp Council of Toronto o/a Camp Northland – B’nai Brith

Providing goods, services or facilities to people with disabilities

Camp Northland-B’nai Brith is committed to excellence in serving all customers including people with disabilities.

Camp Northland-B’nai Brith understands that obligations under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and its accessibility standards do not substitute or limit its obligations under the Ontario Human Rights Code or obligations to people with disabilities under any other law.

Camp Northland-B’nai Brith is committed to complying with both the Ontario Human Rights Code and the AODA.

Assistive devices

People with disabilities may use their personal assistive devices when accessing our goods, services or facilities.

In cases where the assistive device presents a significant and unavoidable health or safety concern or may not be permitted for other reasons, other measures will be used to ensure the person with a disability can access our goods, services or facilities.

We will ensure that our staff is trained and familiar with various assistive devices we have on site or that we provide that may be used by customers with disabilities while accessing our goods, services or facilities.

Communication

We will communicate with people with disabilities in ways that take into account their disability.

We will work with the person with a disability to determine what method of communication works for them.

Service animals

We welcome people with disabilities who require a certified service animal, provided:

When we cannot easily identify that an animal is a certified service animal, our staff may ask a person to provide documentation (template, letter or form) from a regulated health professional that confirms the person needs the service animal for reasons relating to their disability.

A service animal can be easily identified through visual indicators, such as when it wears a harness or a vest, or when it helps the person perform certain tasks.

A regulated health professional is defined as a member of one of the following colleges:

If service animals are prohibited by another law, or regulatory matter, or conflicting lawful interest, we will do the following to ensure people with disabilities can access our goods, services or facilities:

Support persons

A person with a disability who is accompanied by a support person will be allowed to have that person accompany them on our premises.

We will notify customers of this by posting a notice in the following location(s):

Office

In certain cases, Camp Northland-B’nai Brith might require a person with a disability to be accompanied by a support person for the health or safety reasons of:

Before making a decision, Camp Northland-B’nai Brith will:

Notice of temporary disruption

In the event of a planned or unexpected disruption to services or facilities for customers with disabilities Camp Northland-B’nai Brith will notify customers promptly. This clearly posted notice will include information about the reason for the disruption, its anticipated length of time, and a description of alternative facilities or services, if available.

Training

AODA Training

We will provide training to employees, volunteers and others who deal with the public or other third parties on our behalf. Training will be provided to people involved in the development of policies, plans, practices and procedures related to provision of our goods and services. Training will include:

 

Feedback process

Customers who wish to provide feedback on the way Camp Northland-B’nai Brith provides goods and services to people with disabilities can e-mail or offer suggestions verbally. All feedback, including complaints, will be directed to the Camp Director and customers can expect to hear back in 2 business days.

 

Notice of availability of documents

We will notify the public that our policies are available upon request by posting them on our website.

Modifications to this or other policies

Any policies of Camp Northland-B’nai Brith that do not respect and promote the principles of dignity, independence, integration and equal opportunity for people with disabilities will be modified or removed.

Privacy Policy 2018

Camp Northland is committed to keeping the personal information of our campers, families, and clients accurate, confidential, secure, and private. Our Privacy Policy has been designed to inform families, clients, staff, and third parties of Camp Northland of our commitment and recognition to meet the terms and spirit of generally accepted privacy expectations for camps of similar size and scope.

ABOUT YOUR PRIVACY

At Camp Northland, your privacy is, and always has been, very important to us. We are dedicated to providing you with excellent experience at Camp while protecting your privacy and safeguarding your personal information.

ACCOUNTABILITY

Camp Northland controls and centralizes the collection and distribution of information. However, we do transfer personal information to third parties for processing (i.e., the CampBrain or Camp Minder data management systems and related payment providers), data enrichment, demographics understanding and expanding our client base.

WHY DO WE COLLECT PERSONAL INFORMATION?

We collect information about your camper and family so that we can provide the best and safest experience for your child at Camp.  We also collect and share information to support growth and sustainability of the camp. Personal information allows us to ensure the safety and welfare of the children in our care and building the strongest and most sustainable camp.

We use personal information to share updates with our families and clients about news and other events at Camp. We also use personal information for business demographics and community analysis, and to provide statements of account to families when requested to do so.

WHAT INFORMATION DO WE COLLECT?

The personal information we collect shall be limited to that which allows us to run a safe Summer Camp, and which helps us provide campers and other clients with a safe experience always with a view to further growth and sustainability of the camp and understanding our market. The information that we collect includes:

The Camper Application requests names, addresses, telephone numbers, and email addresses for regular contact thorough the year and in cases of emergency.

Custody information that is important for camper safety and welfare.

Health Information Form requests personal health information about the camper as required by camp policies and/or the local Health Department.

Other health and behavioural information (i.e. special needs, mental health information, allergies, medical history etc.) is necessary for the counsellor, nurses, and program leaders to provide the best care for your child.

We may also collect other personal information orally or electronically throughout the year to support these purposes without limitation.

CONSENT TO USE PERSONAL INFORMATION

We may obtain your express consent to use personal information, or we may determine that consent has been implied by the circumstances. Consent could be in writing such as: signed application form, signed health form, submitted e-forms online, parent manual/packet disclosures, or verbally in person or over the telephone.

Providing us with your personal information is always your choice but failure to do so may limit participation or void registration. As part of the application process, we ask that you provide information that allows us to provide the best care for your child. In doing so, you consent to our collection, use and disclosure to appropriate third parties of such personal information for these purposes.

USE, DISCLOSURE, AND RETENTION OF INFORMATION

Camp Northland only uses and discloses the personal information in order to fulfill the identified purposes except when required by law.  Staff members whose job functions or responsibilities require personal information have access to all of your information.

KEEPING YOUR INFORMATION ACCURATE

It is important that your personal information is accurate and complete. Having accurate information about your family and child allows us to provide the very best Camp experience. You have the right to access, verify and amend the information we have about your family. We rely on you to keep us informed of any changes, such as a changes of address, phone number, email address, the health of your child or anything else – simply contact our Thornhill Office (905-881-0018) and let us know about any changes.

KEEPING YOUR INFORMATION SAFE

We use electronic and procedural safeguards to protect our systems and all personal information under our control against unauthorized access and use.

CHANGES TO OUR PRIVACY POLICY

If we decide to change any part of our Privacy Policy we will post those changes here and in places we deem appropriate, so that you can be aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. You will always have a choice as to whether or not we can use your information.

YOUR RIGHT TO ACCESS YOUR PERSONAL INFORMATION

You have a right to access your personal information that we have in our possession. On written request to the Camp Director, a client is informed of the existence, use and disclosure of their personal information that is under our control, and may be given access to that personal information as required and permitted by law.

You may challenge the accuracy and completeness of that personal information and request that it be amended, if appropriate.

CONTACT INFORMATION

If you have any questions about our privacy statement, please contact the Camp Director at (905) 881-0018 or by email simon@campnbb.com

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